Accessibility Statement

Last updated 24 August 2026

Conformance status

We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.2 at Level AA. This site is partially conformant: some content does not yet fully meet that standard. The known gaps are listed below.

Known issues

• The simulated track-changes editing environment may present difficulties for screen-reader and keyboard-only users. Alternative interaction patterns are in development.
• Candidate result PDFs may not be fully accessible to all screen readers. Plain-text result summaries are available on request.
• Some older vocabulary content and some dashboard component states may have insufficient colour contrast.

Reasonable adjustments

Tell us, or tell the organisation that invited you, what you need. We can arrange:

• Extended assessment time limits (1.5× or 2× multipliers, configured per invitation and applied without affecting scoring or benchmark comparisons)
• Alternative question formats
• Additional support documentation
• Plain-text result summaries in place of PDF reports
• Other accessibility configurations, discussed case by case

Feedback

Email [email protected] with the subject line “Accessibility feedback”. We respond within 5 business days.

Formal complaints

If you are not satisfied with our response, you may contact the relevant authority in your jurisdiction:

• United Kingdom: Equality and Human Rights Commission
• Canada: Canadian Human Rights Commission
• United States: the agency relevant to the nature of your concern