Skip to main content

Data Retention Policy

Last updated: April 2026

How long each type of data is retained
DataRetention
Candidate test results24 months from last test session, or on candidate request (whichever sooner)
Client account data7 years post-contract
Payment records7 years
Server logs90 days

Deletion requests

Candidates and clients may request deletion at any time. Email [email protected] with the subject line "Deletion request". Actioned within 30 days. Anonymised aggregate score data may be retained for benchmarking; no personally identifying information remains.

Editors from these organisations have used our services since 1998

Reuters BBC Oxford University Press Penguin Random House Springer Microsoft Suncor Energy United Nations Fisher Investments IBM The Home Depot KODAK CHEVRON