Skip to main content
Basic Semi-formal

Outreach Worker

A community mental health professional who proactively engages hard-to-reach or homeless individuals with psychiatric needs in non-clinical, community-based settings.

Full Definition

In community psychiatry, an outreach worker (also called a street outreach worker or community outreach specialist) operates outside traditional clinical settings to identify, engage, and link individuals experiencing mental illness—often those who are homeless, justice-involved, or otherwise disengaged from services—with appropriate care and support. Their work is documented in engagement notes, outreach logs, and referral records. Editors should be aware that 'outreach worker' is a semi-formal occupational title and that job titles vary significantly across agencies and jurisdictions. The compound noun is not hyphenated; 'outreach' functions as a modifier.

Usage

Usage note: Distinct from a 'case manager,' who manages ongoing treatment. Some organisations use 'outreach worker' and 'outreach specialist' interchangeably; editors should standardise per the document's house style.

In Context

  • "The outreach worker contacted the individual under the bridge and provided a warm referral to the shelter's mental health liaison." — Street outreach engagement log
  • "Staffing models for outreach worker programmes vary in the ratio of clinical to non-clinical personnel." — Programme design report

Also known as

street outreach specialist community outreach specialist engagement specialist

Don't confuse with

case manager community health worker peer support specialist

Editors from these organisations have used our services since 1998

Reuters BBC Oxford University Press Penguin Random House Springer Microsoft Suncor Energy United Nations Fisher Investments IBM The Home Depot KODAK CHEVRON