Reference Interview
nounPronunciation: /ˈrɛfərəns ˈɪntərvju/
A structured conversation between a librarian and a user to clarify information needs and determine the most appropriate research strategy or resources. This foundational skill ensures accurate understanding of the user's true question before providing assistance.
Plain English
A conversation where a librarian asks questions to understand exactly what information a patron is looking for before helping them search.
Etymology & History
Usage
"Through careful reference interviewing, the librarian discovered the student needed sources about climate change policy rather than general climate science."
Style guide notes: Use 'reference interview' in lowercase when used descriptively; capitalize only in formal titles.
Also known as
Contrasted with
Related Terms
Frequently Asked Questions
What questions should librarians ask during a reference interview?
Librarians ask about the topic, purpose, audience, required format, time constraints, and previous search attempts.
Why is the reference interview important?
It prevents wasted time by ensuring the librarian understands the actual question before beginning research or providing resources.
Why Test Candidates on This?
Essential foundational skill in library science that demonstrates understanding of patron-centered service philosophy.
Required skill level: Junior