Reference desk
nounPronunciation: /ˈrɛfərəns dɛsk/
The physical or virtual service point where librarians provide research assistance, answer patron inquiries, and help users locate information resources. Reference librarians at this desk offer guidance on database searching, citation formatting, and information literacy skills.
Plain English
Where library staff help patrons find information and answer their research questions.
Etymology & History
Usage
"Students lined up at the reference desk during finals week seeking help with their research papers."
Style guide notes: Use lowercase unless referring to a specific institutional reference desk by name.
Also known as
Contrasted with
Related Terms
Frequently Asked Questions
What services does a reference desk provide?
Research assistance, database instruction, citation help, and information literacy guidance.
When should I visit the reference desk?
When you need help with research, database searching, or finding specific information sources.
Why Test Candidates on This?
Important for assessing public services and patron interaction competencies.
Required skill level: Mid